EVENT, TICKETING & WORKSHOP TERMS
Self Reflections Pty Ltd
Last Updated: 7 December 2025
These Event, Ticketing & Workshop Terms (“Terms”) apply to all events, workshops, retreats, seminars, group coaching sessions, and in-person or virtual gatherings facilitated, hosted or promoted by Self Reflections (“we”, “us”, “our”).
By purchasing a ticket, attending an event, or registering on behalf of another person, you agree to these Terms. These Terms operate in addition to our Website Terms & Conditions, Purchase, Refund & Digital Product Terms, and Privacy Policy.
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1. Event Registration, Tickets & Payment
A ticket or registration is confirmed only when:
• Full payment or deposit is received
• You receive an email confirmation
Tickets may be single purchase, multi-attendee, early bird, member discounted, or complimentary depending on the event.
If you register on behalf of another person, you warrant that:
• You have their consent
• They will be bound by these Terms
• You will relay all event information to them
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2. Pricing, Deposits & Payment Plans
• Prices are listed in AUD and subject to change at any time
• Deposits (where applicable) are non-refundable
• Payment plans must be completed by agreed dates
• Failure to complete instalments may result in cancellation of your ticket without refund
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3. Cancellations, Refunds & Transfers (Client-Initiated)
Single-Day Events & Workshops
If you cancel:
• More than 30 days - refund minus $30 admin fee
• 15-30 days - 50% refund
• 14 days or less - no refund
Multi-Day Events, Retreats & High-Cost Programs
If you cancel:
• More than 60 days - refund minus $250 admin fee
• 30-60 days - 50% refund
• Less than 30 days - no refund
Transfers
• You may request transfer to another event if available
• Transfer fee may apply
• Tickets are transferable to another attendee only with written approval
• Name changes must be completed 7 days prior to event
No-Show
Failure to attend (including illness or travel difficulty) is treated as cancellation with no refund.
Travel, accommodation and other external costs are not reimbursed.
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4. Cancellations & Changes (Self Reflections–Initiated)
We may reschedule, change venue, transition an event to online delivery, or cancel due to:
• Presenter illness or emergency
• Natural disaster, pandemic or government direction
• Safety or operational concerns
• Minimum numbers not met
Where Self Reflections cancels:
• Full refund is offered OR
• Transfer to a rescheduled date
Where an event is moved online, the event will still proceed and refunds are not automatically guaranteed unless the nature of the event materially changes.
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5. Participation Expectations & Conduct
By attending, you agree to:
• Engage respectfully with other participants
• Maintain confidentiality of shared stories, unless safety risks apply
• Not record sessions without permission
• Follow directions of facilitators on safety, risk and group dynamics
We reserve the right to remove a participant without refund for:
• Aggressive or abusive behaviour
• Being under the influence of alcohol/drugs
• Discriminatory or harmful conduct
• Breach of confidentiality or boundaries
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6. Photography, Recording & Media Use
Events may be photographed or recorded for promotional, training or educational purposes.
You will be notified in advance and can opt out by:
• Speaking with staff before the event
• Sitting in non-filmed areas where possible
• Requesting not to appear in group promotional media
Personal recording of content is not permitted unless expressly approved in writing.
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7. Accessibility, Inclusion & Cultural Safety
Self Reflections is committed to creating culturally safe, inclusive spaces.
Please notify us of any:
• Accessibility requirements
• Cultural, safety or religious considerations
• Support needs related to health, disabilities or neurodiversity
We will accommodate where reasonably possible.
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8. Travel, Accommodation & External Costs
Self Reflections is not responsible for:
• Travel arrangements
• Hotel/accommodation
• Parking fees
• Losses due to transport disruption
We strongly recommend travel insurance for retreats or interstate events.
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9. Assumption of Risk & Limitation of Liability
Participants acknowledge that workshops and events may involve:
• Emotional content
• Personal reflection
• Light physical movement or mindfulness practices (if outlined)
You attend at your own risk.
Self Reflections is not liable for:
• Emotional responses
• Lost belongings
• Injuries caused by disregard of instructions
• Force majeure events outside reasonable control
For paid programs: liability is limited to the cost of registration.
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10. Contact
For event enquiries, cancellations, transfers or requests:
📞 (02) 4288 2540